Communication Skills MCQs
In this Post you can read about Communication Skills MCQs.
Communication Skills MCQs
- The word communication is derived from communis (Latin) which means:
- Exchange of ideas between two or more persons is:
- Effective Communication is considered as a kind of __________ Skill:
- Usually it said that Communication is a non stop _______.
- Effective communication is essentially a:
- In communication, the language is :
- Communication usually experiences difficulty in ensuring that the
message is: - The two broad areas of communication are:
- The __________ Is the person who transmits the message.
- _____ is the person who decodes and interprets the message.
- The response to a sender’s message is called ______.
- ______ Context refers to the similarity of backgrounds between the
sender and the receiver. - Smooth _______- Strengthens all the activities of an organization.
- What is the purpose of communication?
- Smooth …………………….. Strengthens all the activities of an organization.
- Letters, emails and telephone etc. are related to:
- Why do we send emails?
- Which of these is a communication skill?
- Which of the following indicates the correct sequence of the elements
of communication in the communication process? - Which of these is an effective communication skill?
- Which of these is not a communication skill?
- Which of these is not a communication skill?
- Someone is telling you about an accident they’ve had.How would you
react? - Which of these is a communication skill?
- If you dont agree with someone else, what would you say?
- According to Hoben __________ is the verbal interchange of thought or
idea? - Which of these factors is not required for communication growth?
- The mode of communication that involves a single source transmitting
information to a large number of receivers simultaneously, is called: - Which of the following combination is /are example/s of written
communication? - Orders and directives are the example of:
- Globalization, growth of trade unions, public relations and a
positive atmosphere are some of the factors that enable ____________. - For effective communication, which of these commandments should not
be followed? - Audio Visual communication combines:
- Communication problems otherwise known as:
- Interaction inside the classroom should generate:
- The best method of teaching is to:
- _______ communication flows from a superior to a subordinate.
- Which of these moves from the grass root level?
- Which of these is the external sounds present in the channels of
communication? - Which of these should not be avoided for effective communication?
- In which of these problems, is the actual message lost in the
abundance of transmitted information? - _______ means to impart understanding of the message.
- When is the communication process complete?
- ______ is the first enemy of communication.
- Which of these must be avoided for effective communication?
- When you e-mail, fax, talk on the phone and participate in electronic
chat rooms, you are engaging in __________. - The key reason that mediated communication cannot match the quality of
face-to-face communication is because: - Becoming effective in interpersonal communication:
- Which one of the following is not a part of electronic media?
- Which one of the following is a mass medium of communication?
- The eye is capable of processing 500-million bits of information per
second, however the brain can only compute about _____________ bits of
information per second. - Specialized vocabulary is known as:
- Noise refers to all those factors which ______ the process of
communication. - How much of language is made up of non-verbal communication?
- Our dress code is an example of ______ Communication.
- Which mode of Communication includes tone of voice, body language and
facial expressions etc. - When there is a similarity of background between the sender and the
receiver such as age, language, nationality, religion, gender then this
is called ______ context. - Gestural communication is a ______.
- Kinesics is ______.
- What is sign language?
- When using sign language, it is important to remember what?
- Which body language shows you are listening?
- ________ refers to mental disturbances:
- The study of gestures and body postures for their impact on
communication is known as___ - Which of these is not an appropriate non-verbal communication at work?
- The grapevine communication refers to :
- Gossip and rumor are part of ________ communication.
- The distribution of routine information takes place
through: - Communication between HR manager and salesman is
an example of: - Diagonal communication is also known as:
- Communication between HR manager and Finance manager is an example of:
- Downward communication and Upward communication
are : - Placement of purchase order to supplier of material is _______
communication. - Receiving a sales order is an example of:
- Downward communication flows from people at higher levels to those at
lower levels in an organization. Primary function of downward
communication is to provide: - Which of the following is most perishable?
- The study of touch for their impact on communication is
known as: - Internal and external factors that affect messages
received by the students in the class are referred as: - Vocabulary, grammar, style and tense are the major components of ____
communication: - What can be the channel for transmission of
communication within an organization? - The following is/are the non verbal features of communication:
- Non-verbal communication does not involve:
- Positive gestures are body signals that make you look:
- Between a husband and a wife, the closest zone of personal space
possible is: - What is the term used to describe the emotion or feeling in your
voice? - Using your whole body to communicate is called what?
- Waving is what type of communication?
- Facial expressions are a part of what?
- What happens when you are using jargon or terminology with someone who
doesn’t understand it? - There is a barrier to communication when words are uttered in a ______
sense. - How to be a Good Communicator?
- Abaility to convey the information and knowing your audience is
- Face to face Meeting is _______ communication Channels
- What is written Communication Channels?
- Types of communication on the base of Organizational Structure ____?
- types of communication on the base of flow or direction _____?
- Eye Contact is the
- What strategies should be made before
speaking………….. - When you are speaking slowly, it means……….
- Which of the following is not good way of speaking?
- What is required before speaking?
- What does vocalic mean?
- When you are speaking fast, what does it mean?
- What is communication?
- The word communication is derived from
- How many types cf communication are there?
- How many muscles we have in our body
- Semantic barriers are also known as
- Anything which prevents us receiving or understanding the message is
called: - Lack of feedback/lack of formality is:
- _____play vital role in communication
- Physical barrier refers to
- If reporting speech is in the present or in future tense, then there
will be……………in reported speeches - Which of the following …………is the barrier
while speaking? - While speaking you should be aiming for speed rate between
……….wpm (word per min) - The basic structure of any speech involves
- Which of the following is good way to speak?
- Communication is a non-stop ____________.
- _____________ is the person who notices and decodes and attaches some
meaning to a message. - communication is a part of ________ skills.
- the person who transmits the message is called the ________.
- ________ is the person who notices and decodes and attaches some
meaning to a message. - the response to a sender message is called
- the _______________ is the person who transmits the message.
- message is any signal that triggers the response of a
- Communication is a part of ________ skills.
a) Common
b) message
c) community
d) oral speech
a) Common
a) Understanding
b) Telling
c) communication
d) speaking
c) communication
a) Hard
b) Soft
c) Rough
d) Short
b) Soft
a) Plan
b) Program
c) Programming
d) Process
d) Process
a) one-way process
b) both a one-way and a two-way process
c) two-way process
d) three-way process
b) both a one-way and a two-way process
a) The verbal code
b) Intrapersonal
c) The symbolic code
d) The non-verbal code
a) The verbal code
a) conveyed precisely, understood correctly and as desired
b) conveyed precisely
c) understood correctly
d) acted upon promptly and as desired
a) conveyed precisely, understood correctly and as desired
a) Oral and written communication
b) Verbal and written communication
c) Verbal and non-verbal communication
d) Oral and non-verbal communication
c) Verbal and non-verbal communication
a) Sender
b) Receiver
c) Decoder
d) Driver
a) Sender
a) Sender
b) Receiver
c) Channel
d) Source
b) Receiver
a) Feedback
b) Encoding
c) Decoding
d) Receiving
a) Feedback
a) Physical
b) Social
c) Cultural
d) Chronological
c) Cultural
a) Transportation
b) Communication
c) Miscommunication
d) Telecommunication
b) Communication
a) Inform (tell someone about something)
b) Influence (get someone to do something you want)
c) Share thoughts, ideas, feelings
d) All of the above
d) All of the above
a) Transportation
b) Communication
c) Miscommunication
b) Communication
a) Message
b) Channel
c) Feedback
d) Encoding
b) Channel
a) To reach on time
b) To share documents and files
c) To talk to each other
d) To meet each other
b) To share documents and files
a) talking clearly
b) chewing gum
c) looking bored
a) talking clearly
a) Sender, Receiver, Channel, Message, Feedback
b) Receiver, Feedback, Sender, Message, Channel
c) Sender, Channel, Message, feedback, Receiver
d) Sender, Message, Channel, Receiver, Feedback
d) Sender, Message, Channel, Receiver, Feedback
a) talking at the same time as someone else
b) listening to what people say
c) putting your fingers in your ears
b) listening to what people say
a) running
b) texting
c) chatting to people
a) running
a) laughing
b) swimming
c) asking questions
b) swimming
a) look pleased
b) look behind you
c) look concerned
c) look concerned
a) checking the weather forecast
b) checking the time
c) checking that you've understood someone
c) checking that you've understood someone
a) You are wrong.
b) yes, but I dont agree.
c) Stop talking lying.
b) yes, but I dont agree.
a) Concept
b) Writing skills
c) Communication
d) Oral Skills
c) Communication
a) Growth in size of organisations
b) Negative atmosphere
c) Globalisation
d) Public relations
b) Negative atmosphere
a) Group Communication
b) Mass Communication
c) Intrapersonal Communication
d) Interpersonal Communication
b) Mass Communication
a) Letters and voicemail
b) Reports and email
c) Circulars and voicemail
d) All the above.
b) Reports and email
a) Downward communication
b) Upward communication
c) Diagonal communication
d) Horizontal communication
a) Downward communication
a) Good friendships
b) Happiness
c) Isolation from society
d) Communication growth
d) Communication growth
a) Objective of communication
b) Inadequate medium
c) Clarity
d) Adequate medium
b) Inadequate medium
a) Auditory only
b) Visual only
c) Both auditory & visual
d) Written
c) Both auditory & visual
a) Enquire
b) Barriers
c) Encoding
d) Decoding
b) Barriers
a) Argument
b) Information
c) Ideas
d) Controversy
c) Ideas
a) impart information
b) ask students to read books
c) suggest good reference material
d) initiate a discussion and participate in it
d) initiate a discussion and participate in it
a) Upward
b) Downward
c) Diagonal
d) Lateral
b) Downward
a) Downward communication
b) Diagonal communication
c) Upward communication
d) Lateral communication
c) Upward communication
a) Noise
b) Semantic problems
c) Cultural barriers
d) Over communication
a) Noise
a) Noise
b) Planning
c) Semantic problems
d) Wrong assumptions
b) Planning
a) Selecting perception
b) Over communication
c) Under communication
d) Filtering
b) Over communication
a) Encoding
b) Receiver
c) Decoding
d) Feedback
c) Decoding
a) When the sender transmits the message.
b) When the message enters the channel.
c) When the message leaves the channel.
d) When the receiver understands the message.
d) When the receiver understands the message.
a) Noise
b) Clarity
c) Politeness
d) Completeness
a) Noise
a) Sharing of activity
b) Listening
c) Ambiguity
d) Politeness
c) Ambiguity
a) mediated human communication
b) mediated impersonal communication
c) mediated intrapersonal communication
d) mediated interpersonal communication
d) mediated interpersonal communication
a) people change their personalities when they communicate by phone etc
b) the number of emoticons is still too low to be effective
c) in mediated communication, there is a reduced level of non-verbal
cues
d) people always lie when communication is mediated
c) in mediated communication, there is a reduced level of non-verbal
cues
a) will build better relationships, but will not solve all of your
interpersonal problems
b) will guarantee that you will always have great relationships with
others
c) will solve all of your interpersonal problems
d) will eliminate stress and conflict in your relationships with others
a) will build better relationships, but will not solve all of your
interpersonal problems
a) Radio
b) television
c) movie
d) letter
d) letter
a) Television
b) Radio
c) Newspaper
d) All of the above
d) All of the above
a) 400
b) 500
c) 600
d) 650
b) 500
a) literary terms
b) Jargon
c) Slang words
d) Biased language
b) Jargon
a) Smooth
b) Disrupt
c) Receive
d) rectify
b) Disrupt
a) 38%
b) 52%
c) 76%
d) 93%
d) 93%
a) Verbal
b) Non verbal
c) Oral
d) Written
b) Non verbal
a) Verbal
b) Non verbal
c) Oral
d) written
b) Non verbal
a) Social
b) Physical
a) Non-Verbal Message
d) Dynamic
a) Non-Verbal Message
a) Non-Verbal Message.
b) Direct conversation.
c) oral communication
d) Written.
a) Non-Verbal Message
a) the study of human movement and gestures
b) the study of the human use of space
c) the study of human facial expression
d) the study of the human use of time
a) the study of human movement and gestures
a) Using your hands to make gestures that form words
b) Written signs
c) Using a series of tapping to create words
d) Using facial gestures as a code
a) Using your hands to make gestures that form words
a) To only use your left hand
b) The signs vary from country to country
c) To only use your right hand
d) To show no emotion on your face
b) The signs vary from country to country
a) turning away from the speaker
b) nodding and making eye contact
c) looking out of the window
b) nodding and making eye contact
a) Coherence
b) Notion
c) Distraction
d) Psychological noise
d) Psychological noise
a) Kinesics
b) proximics
c) semantics
d) Paralanguage
a) Kinesics
a) Putting arm around a coworker’s shoulder
b) Shaking hands firmly
c) Looking at the speaker with a smile
d) Standing with an upright posture
a) Putting arm around a coworker’s shoulder
a) Formal communication
b) informal Communication
c) Written communication
d) oral communication
b) informal Communication
a) Formal.
b) Informal.
c) Horizontal.
d) Vertical.
b) Informal
a) Downward communication
b) upward communication
c) Horizontal communication
d) external communication
a) Downward communication
a) Horizontal communication
b) Lateral communication
c) Diagonal communication
d) Vertical communication
d) Vertical communication
a) Cross ward communication
b) Horizontal communication
c) Vertical communication
d) Any of the above
a) Cross ward communication
a) Downward communication
b) Upward communication
c) Diagonal communication
d) Horizontal communication
c) Diagonal communication
a) Vertical communication
b) Horizontal communication
c) Diagonal communication
d) None of these
a) Vertical communication
a) Vertical communication
b) Horizontal communication
c) Internal communication
d) External communication
d) External communication
a) Vertical communication
b) Horizontal communication
c) Internal communication
d) External communication
d) External communication
a) organizational policies and procedures
b) feedback about employees’ performance
c) organizational goals and objectives
d) all of the above
d) all of the above
a) Book
b) magazine
c) Newspaper
d) all of the above
d) all of the above
a) Kinesics
b) proximics
c) Haptics
d) none of the above
c) Haptics
a) response
b) feedback
c) channel
d) noise
d) noise
a) oral
b) written
c) verbal
d) non verbal
b) written
a) Memo
b) reports
c) Bulletins
d) all the above
d) all the above
a) Facial
b) gestures
c) Posture
d) all the above
d) all the above
a) Space
b) silence
c) words
d) gestures
c) words
a) Nervous
b) arrogant
c) hurtful
d) relaxed
d) relaxed
a) Intimate
b) friendly
c) social
d) None
a) Intimate
a) Verbal communication
b) Tone
c) Sarcasm
d) Sentiment
b) Tone
a) verbal language
b) Body language
c) Sign language
d) Full communication
b) Body language
a) Gestures
b) Sign language
c) Body language
d) Both a and c
d) Both a and c
a) Gestures
b) Sign language
c) Body language
d) Both a and c
c) Body language
a) You are demonstrating you are smarter than them
b) You are excluding them
c) You are embarrassing them
d) You are causing miscommunication
d) You are causing miscommunication
a) negative
b) positive
c) polite
d) good
a) An Active Listener
b) An Effective Presenter
c) A Quick Thinker & A win-win Negotiator
d) All of Above
d) All of Above
a) Encoding
b) Decoding
c) Both a and B
d) None of these
a) Encoding
a) verbal
b) Non-verbal
c) Written
d) Both a and B
a) verbal
a) Letters
b) E-Mails
c) Memos
d) All of these
d) All of these
a) Formal Communication
b) Informal Communication
c) Both a and B
d) None of these
c) Both a and B
a) Downward & Upward Communication
b) Horizontal Communication
c) Diagonal Communication
d) All of these
d) All of these
a) verbal Communication
b) Non-Verbal Communication
c) Both a and B
d) None of above
a) verbal Communication
a) Confused
b) Sadness
c) Feel motivated and practice
d) All of these
c) Feel motivated and practice
a) Confusion
b) Anger
c) Excitement
d) Grabbing the attention of audience
d) Grabbing the attention of audience
a) Poor eye contact
b) Maintain a good posture
c) Maintaining breath
d) None of these
a) Poor eye contact
a) Paying attention to words
b) Thinking positive
c) Quickly analyzing
d) All of these
d) All of these
a) Expressing through voice
b) Giving of emotion by people
c) Mood of the speaker
d) None of the above
a) Expressing through voice
a) Indication of importance
b) Confusion
c) Indication of passion
d) Repentance
c) Indication of passion
a) Dynamic process
b) One way process
c) Useless process
d) None of these
a) Dynamic process
a) Arabic word
b) Latin word
c) German word
d) French word
b) Latin word
a) 1
b) 2
c) 3
d) 4
b) 2
a) 430
b) 530
c) 630
d) 730
c) 630
a) Class barriers
b) Social barriers
c) Language barriers
d) Cultural barriers
c) Language barriers
a) Communication barriers
b) Communication process
c) Communication types
d) Communication
a) Communication barriers
a) Communication barrier
b) Encoder
c) Decoder
a) Communication barrier
a) Dress
b) Vocabulary
c) Hair style
d) Skin
b) Vocabulary
a) Distance
b) Formality
c) Feedback
d) None
a) Distance
a) Change
b) No change
c) Conversion
d) No conversion
b) No change
a) Passive listening
b) Language barrier
c) Lack of interest
d) All of these
d) All of these
a) 100-120
b) 120-220
c) 220-350
d) 350-800
c) 220-350
a) Opening
b) Resuming
c) Body
d) Both a and c
d) Both a and c
a) Speaking too softly
b) Speak naturally
c) Speaking too fast
d) Low energy
a) Speaking too softly
a) Paper
b) Process
c) Programme
d) Plan
b) Process
a) Receiver
b) Sender
c) Both
d) None
a) Receiver
a) Soft skills
b) Hard skills
c) Both a and b
d) None
a) Soft skills
a) receiver
b) driver
c) sender
d) cleaner
d) cleaner
a) receiver
b) driver
c) sender
d) cleaner
a) receiver
a) feedback
b) reciever
c) sender
d) none
a) feedback
a) receiver
b) driver
c) sender
d) cleaner
(c) sender
a) receiver
b) driver
c) sender
d) cleaner
a) receiver
a) soft
b) hard
c) rough
d) short
a) soft
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